Returns and Delivery
***We are currently only delivering to the UK mainland***
Mainland UK excludes the Highlands of Scotland which are the postcode areas: AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38,
AB41, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56 FK19, FK20, FK21 HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9 IV1,
IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23,
IV24, IV25, IV26, IV27, IV28, IV30, IV31, IV32, IV36, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52,
IV53, IV54, IV55, IV56 KA27, KA28 KW1, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16,
KW17 PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39,
PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70,
PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PA81, PA82, PA83, PA84, PA85, PA86, PA 87, PA88 PH1, PH5, PH6, PH7,
PH8, PH9, PH10, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35,
PH36, PH37, PH38, PH39, PH40, PH41,
PH42, PH43, PH44
ZE1, ZE2, ZE3
WE AIM TO DISPATCH YOUR PARCEL WITHIN 2 WORKING DAYS. YOUR PARCELS SHOULD THEN BE DELIVERED WITHIN 2-3 WORKING DAYS. HOWEVER AT THIS BUSY TIME OF YEAR, PLEASE BE PATIENT, AS SOME DELAYS MAY OCCUR.
DELIVERY CHARGES are as follows
Order value up to (inc VAT) Delivery 2-3 Days
Above £150.00 £15.00
For any other delivery requirements please contact us on 01473 272300 or email us
Wholesalefloristdirect.co.uk will always make every effort to deliver on time, however some orders may be delayed due to factors out of our control, such as bank holidays, bad weather conditions, traffic and postal/courier strikes.
Orders are dispatched by the next working day. Orders placed after 11am Friday, Saturday and Sunday will be processed and shipped on Monday
Cancellation and payment.
Once an Order has been placed it can't be cancelled or amended without prior permission from wholesale florist direct.
You are able to change errors in your order up until the point that you proceed with the payment.
It is your responsibility to enter a correct email address and contact information in order for wholesalefloristdirect.co.uk to keep you updated on your order.
wholesalefloristdirect.co.uk accepts no liability if a delivery is delayed because you have not given us the correct payment details.
In the unfortunate situation you wish to return an item you have purchased please email us at firstname.lastname@example.org or give us a call on 01473 272300 so we can discuss this with yourselves.
We will give a full refund on any unsuitable good returned to us within seven days of receipt. please put this in an email to us of your intentions to return any goods prior to actually returning said goods.
Goods must be returned in original unopened packaging and return postage costs will be at your own expense. this does not affect your statutory rights.
The carriers must be notified at the time of delivery, of any goods received damaged.
Damage to postal deliveries must be reported to wholesale florist direct within 48hrs of receipt
It should be noted that we are not insured with couriers for sending glass or ceramics
Certain items are sharp or can contain substances and chemicals to be used with care. Therefore NO liability will be accepted for misuse by wholesalefloristdirect.